In voluntary cooperation with the Consumer Product Safety Commission, State Water Heaters is conducting a product safety retrofit program involving:
75-Gallon Propane Gas Water Heaters (model and serial numbers listed below).
About 5,000 that were manufactured in the U.S. between the period of January 2004 and July 2005.
The water heaters can accumulate soot on the burners, posing a fire hazard. Incidents/Injuries: None reported.
The recall involved 75-gallon propane gas water heaters with the brand name “State” on the side of the unit. The serial number and model are located on the rating plate. Only units with the model numbers listed below that were manufactured between January 2004 and July 2005 are included in this recall.
If your unit has one of the model numbers listed above, locate the serial number on the rating plate to determine if it was manufactured between January 2004 and July 2005. The manufacturer’s serial numbers for this period are listed below:
Date of Manufacture
Feb 2004Mar 2004Apr 2004May 2004June 2004July 2004Aug 2004Sep 2004Oct 2004Nov 2004Dec 2004Jan 2005Feb 2005Mar 2005Apr 2005May 2005June 2005July 2005
||MA04 or AA04 or A04
MB04 or AB04 or B04
MC04 or AC04 or C04
MD04 or AD04 or D04
ME04 or AE04 or E04
MF04 or AF04 or F04
WHAT TO DO
If your water heater is one of the models listed “and” in the serial number date code range, you may:
- Contact the installation Contractor.
- Call State's Recall Helpdesk - 866-880-4661. Hours of operation: 7:00 am - 7:00 pm (CST)
- Submit info at our recall website.
Please have on hand the following information, in order to expedite your Safety Recall request:
If you wish to contact us online, please use the link provided and fill in the information noted above. Responses to web contacts will be logged and assigned to a representative. We will contact you via email or phone, to arrange a time to inspect the water heater involved in this recall.