Safety Recall Notice1) Missing Baffles 2) Incorrect Baffles Safety Recall - Missing Baffles In voluntary cooperation with the Consumer Products Safety Commission, State Industries is conducting a product safety inspection / repair program. The following products are involved: Product:
Units:About 1,156 units manufactured between November 12, 2007 and December 12, 2007.Hazard:Some units may have had 1 or more of the flue baffles omitted during manufacturing. Without all 4 baffles installed, the flue temperatures may run higher than permitted under the ANSI standard which could create a risk of fire. The absence of one or more baffles also creates a risk of carbon monoxide spillage from under the draft hood.Incidents reported:NoneDescription:The recall involved 75 gallon “cross-fire”, natural gas and LP models built between November 12, 2007 and December 12, 2007. The range of serial numbers of the affected models is between L07A071460 to M07A072884.What to do:If you have one of the models shown above, please locate the rating plate on the front of the water heater to determine if it was built between the stated dates and has a serial number within the range shown, then please contact one of the below to determine if your unit is affected:Hours of operation are:7 a.m. to 7 p.m. Central Time.When submitting a request, the following information will allow us to expedite your request: First and Last Name Street Address City, State and ZIP Code Daytime telephone number Model Serial Number Should you choose to contact us via the web, please use the link provided and fill in the information noted above. Responses to web contacts will be assigned and contact made with you via web or phone so we may arrange for an inspection of your heater if involved in this recall. Safety Recall - Incorrect Baffles In voluntary cooperation with the Consumer Product Safety Commission, State Water Heaters is conducting a product safety retrofit program involving:
Product75-Gallon Propane Gas Water Heaters (model and serial numbers listed below).UnitsAbout 5,000 that were manufactured in the U.S. between the period of January 2004 and July 2005.HazardThe water heaters can accumulate soot on the burners, posing a fire hazard. Incidents/Injuries: None reported.DescriptionThe recall involved 75-gallon propane gas water heaters with the brand name “State” on the side of the unit. The serial number and model are located on the rating plate. Only units with the mode's listed below that were manufactured between January 2004 and July 2005 are included in this recall.
WHAT TO DOIf your water heater is one of the models listed “and” in the serial number date code range, you may Please have on hand the following information, in order to expedite your Safety Recall request: Serial Number If you wish to contact us online, please use the link provided and fill in the information noted above. Responses to web contacts will be logged and assigned to a representative. We will contact you via email or phone, to arrange a time to inspect the water heater involved in this recall. |