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Customer Support

Lots of resources and support at your finger tips!

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Register Your Product

Provide proof of ownership for warranty, claims, and important notices.

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QR Code Scan For Support

Get fast and easy access to unit specific info. and help solve problems without having to wait for a technician.

See How It Works
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Check Warranty Status

Check the status of the product warranty.

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Find Replacement Parts

Locate a State Water Heaters part.

Find a Replacement Part
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Find Documents, Videos & Images

Access spec sheets, manuals, diagrams, support videos, product images, and more!

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Info Center

Check the status of the product warranty.

View Info Center
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Water Heater Cross Reference

Find a new State Water Heaters replacement model.

Find A Replacement
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Find a Local Service Provider

Find Water Heater Repair & Service Provider Near You

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Never let your business

run out of hot water.

24/7 same-day water heater repair or replace for your business.

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Water Heater Selector Quiz

Take our water heater selector quiz to find the correct water heater for your home.

Need More Help?

Contact Customer Support

State Water Heaters’ customer and technical support team is available to answer all your questions on our residential and commercial products.

North American Water Heating Headquarters

A. O. Smith Water Products

500 Tennessee Waltz Parkway

Ashland City, TN 37015

United States of America

Phone: 877-552-0010